1. How long does shipping take?
We process orders within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location.
2. Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. The offer will be shown at checkout if your order qualifies.
3. Can I return my order?
Yes. We accept returns within 30 days of delivery. Items must be unused and in their original condition.
4. How can I track my order?
Once your order has been shipped, you'll receive a tracking number by email. You can also use our Track Your Order page.
5. Are your beauty products safe?
Yes. We carefully select quality beauty products. Please read the product description and ingredient list before use, especially if you have sensitive skin.
6. What if my order arrives damaged?
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we'll help resolve the issue.
7. How can I contact customer support?
You can contact us through our Contact Us page or by email. We aim to reply within 24 hours on business days.
8. Can I cancel my order?
Orders can be cancelled only before they are shipped. If your order has already been dispatched, you'll need to follow our return process.